Award-winning Milwaukee-area answering service and call center operating 24/7/365.
Spectrum Communications is an award-winning Milwaukee-area answering service and call center operating 24/7/365. Celebrating 30 years in the business in 2013, Spectrum’s many clients include not only businesses and organizations around greater Milwaukee and elsewhere across the state of Wisconsin, but a number of longtime national clients, as well.
Over the years, Spectrum has been the subject of stories and articles that have appeared in The Business Journal, the Milwaukee Journal Sentinel, and other local news publications, both online and in traditional print.
In addition to this news coverage, Spectrum is very grateful to have been recognized numerous times in its three decades of business by organizations like the Association of TeleServices International (ATSI) and the Better Business Bureau (BBB) for its leadership and innovation in categories like outstanding service and ethics.
With its commitment to continuous investments in technology and staff training and development, Spectrum stands out among other call centers and answering services around.
Locally owned and operated with great pride since the very beginning, Spectrum’s owners and staff are rooted in and engaged with the Milwaukee area through charitable work, business associations and networking groups, education, and community development.
Call us today to discuss how Spectrum can help your business grow and meet its objectives. Possibilities are virtually endless, and far more affordable than you may think.
Keywords: answering service, call center, contact center, answering message service, b2b call center, telephone answering service
Interview Q&A
How long have you been in business?
Spectrum Communications is celebrating 30 years in business in 2013. We started in May 1983.
What is your primary product or service?
We provide answering service and call center solutions for an extensive variety of businesses and organizations throughout the United States.
Who owns your company or runs daily operations?
Spectrum's owners are the original co-founders, Roy and Mari Osmon.
What are your hours of operation?
As an answering service and call center, we operate around the clock without interruption, but our customer service is available 7:00am-11:00pm M-F, and sales is available from 8:30am-5:00pm M-F.
What is the best compliment anyone can give you?
The best compliment anyone can give us is the referral of a trusted business associate.